Ordering Terms & Conditions

The Pure Athlete Online Shop is operated by Pure Athlete (16 Briarhill Business Park, Ballybrit, Galway). The Managing Directors are Mr Greg Muller and Mrs Gena Muller. Only these terms and conditions apply to the sale of merchandise by us. Any other terms and conditions will only apply if they have been accepted by us.
 

Contract Closure

The presentation of our merchandise invites you to submit a purchase offer in the form of an order. Clicking the “Send order” button in the last stage of the ordering process issues a binding order for the products you have placed in the shopping basket. As soon as your order has been received by us, you will receive an automatically generated order confirmation by email. This confirmation does not yet represent a binding purchase contract. The purchase contact only comes into effect with the delivery of the merchandise.

Accepting the Order

An order that is binding for you comes into effect when all of the data necessary to complete the contract has been entered, you have confirmed acceptance of these terms and conditions and you have clicked the “Send order” button. Up until the moment you click this button, you can change your order and the data associated with your order at any time.

We reserve the right to accept an order. The decision is made at the discretion of Pure Athlete. If an order is not executed, we will inform you immediately by email.
The confirmation of receipt does not constitute a purchase contract; the confirmation of receipt only documents that your order has been received by us.

Delivery and Delivery Charges

The delivery of the ordered merchandise will be made to the delivery address specified by the ordering party. If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will inform you immediately by email if this should be the case.

We will then inform you immediately by email if this should be the case.

 Payment

All prices specified for merchandise in the Online Shop already contain the relevant valid VAT.

With payment in advance, you will receive an order confirmation detailling our bank account information. As soon as the outstanding order amount is received, your order will be dispatched. Should payment not be received in the stipulated timeframe, we must unfortunately, cancel your order.
Please note that agreements you may have with your credit institute or other institutions may result in additional costs for electronic transfers, holding an account, etc.  We reserve the right to limit the use of the payment methods named above to one or more of the options listed.
You retain the right to prove that the Pure Athlete Online Shop incurred lower or no costs for issuing the reminder. Any further claims of the Pure Athlete, in particular, rights to damages and claims regarding interest on arrears are not affected.
The card used for making any purchase from the webstore will be debited “immediately” at the time of purchase.

 Retention of Title

Until such time as full payment has been received, the merchandise remains our property.

Legal Returns Policy

Right of return

You may return the merchandise without specification of reasons within 40 days of receipt. This deadline begins, at the earliest, with the receipt of this instruction in text form (e.g. as letter/fax/email), but not before the recipient has received the merchandise and not before we have fulfilled our duty of information in accordance with § 312c paragraph 2 BGB in conjunction with § 1 paragraph 1, 2 and 4 BGB-InfoV and our duties in accordance with § 312e paragraph 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. Only in the event of goods that cannot be sent in package form (e.g. large items) are you able to declare the return of goods by requesting collection in text form. The deadline is considered met by sending the goods or requesting collection prior to the deadline running out.
Packages should be returned to:
Pure Athlete

97 Lower Salthill

Salthill

H91YWF4

Galway

IRELAND

Republic of Ireland
 

Cardholders responsibility regarding jurisdiction laws:

The cardholder shall remain responsible for notifying their issuing bank with any changes in details or fraudulent/not normal activities on their account.  Pure.athlete takes no responsibility regarding any fraudulent activity on any customers cards/accounts used on this website.  We have taken all necessary steps regarding upholding pci dss compliance and remain objective in the case of cardholders bearing their own responsibility regarding jurisdiction laws.

For frenquently Asked questions visit : http://www.safecard.ie/cardholders/frequently-asked-questions/

Consequences of returning goods:
In the event of an effective return, it must be ensured that the services received by both parties are returned along with any benefits gained as a result (e.g. advantages of use). In the event of the merchandise showing wear, compensation may be demanded. By the way, you can avoid the obligation to provide compensation ,for wear caused by using the product in a way that is not intended, by treating the items as if they are not your property and not doing anything that may affect their value. Obligations for the repayment of payments made must be fulfilled within 30 days. The deadline begins for you with the sending of the merchandise or issuing a collection request and for us with receipt of the same.
End of the returns policy

To minimise the shipping costs Pure Athlete charge flat shipping rates per order (ship-to address). The flat rates correspond to the delivery method. Rates (incl. VAT) are as follows:

  • Ireland – up to 250g (€2.50), 250g – 500g (€3), all orders above 500g (€4). Free shipping on all orders above €100
  • United Kingdom – up to 250g (€3),  250g – 500g (€3.50),  500g – 1kg (€4), 1kg – 2kg (€9.50), All orders above 2kg please contact us at info@pure-athlete.com.
  • Rest of the World – up to 250g (€3.50), 250g – 500g (€4.85), 500g – 1kg (€8.40);  1kg – 2kg (€14.60). All orders above 2kg please contact us at info@pure-athlete.com.

Shipping Method

Each shipping method has its own restrictions and charges, which will be applied to your order.
At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
 Shipping Method
 
Standard Shipping, 2 – 5 business days
Your order should arrive within three full business days if you order before 2:30 pm.
 Shipping Rules and Restrictions

Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in Rep of Ireland.

  • We cannot deliver to PO boxes.
  • All deliveries must be signed upon receipt.
  • We do not refund express shipping costs for returned items.
  • Please call our Customer Service team at  (00 353 91 700077), if you have any questions.
  • Due to logistical difficulties in making deliveries to certain remote areas, we reserve our right to cancel your order and/or make such order subject to additional terms and conditions (including without limitation to requiring such orders to be conditional upon a minimum value of products being ordered in a single transaction). Our Customer Service team will notify you of cancellation and/or such conditions as soon as reasonably practicable after you place your order.

Tracking your Order

Please email info@pure-athlete.com with your order number for an update on your order.

Legal Returns Policy

Right of return
You may return the merchandise without specification of reasons within 40 days of receipt. This deadline begins, at the earliest, with the receipt of this instruction in text form (e.g. as letter/fax/email), but not before the recipient has received the merchandise and not before we have fulfilled our duty of information in accordance with § 312c paragraph 2 BGB in conjunction with § 1 paragraph 1, 2 and 4 BGB-InfoV and our duties in accordance with § 312e paragraph 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. Only in the event of goods that cannot be sent in package form (e.g. large items) are you able to declare the return of goods by requesting collection in text form. The deadline is considered met by sending the goods or requesting collection prior to the deadline running out.
Packages should be returned to:
Pure Athlete
97 Lower Salthill
Salthill
H91YWF4
Galway
IRELAND
Republic of Ireland
Consequences of returning goods:
In the event of an effective return, it must be ensured that the services received by both parties are returned along with any benefits gained as a result (e.g. advantages of use). In the event of the merchandise showing wear, compensation may be demanded. By the way, you can avoid the obligation to provide compensation ,for wear caused by using the product in a way that is not intended, by treating the items as if they are not your property and not doing anything that may affect their value. Obligations for the repayment of payments made must be fulfilled within 30 days. The deadline begins for you with the sending of the merchandise or issuing a collection request and for us with receipt of the same.
End of the returns policy

 Privacy Policy

Pure Athlete respects your privacy and has created this statement to demonstrate our commitment to protecting it. You can visit Pure Athlete on the web without identifying yourself and we will not collect any personal information about you on our website without your clear permission. Any information you do submit will be treated strictly in accordance with the Data Protection Acts, 1988 and 2003. This statement outlines our privacy policy with regard to the website www.pure-athlete.com. We are not responsible for the content or privacy practices of other linked websites.
Technical Information:
Technical details of your visit to pure-athlete.com are recorded. This includes IP addresses, browser details and web search terms. This information will only be used for statistical and site management purposes. And to help us make our site more user friendly.
What information we collect:
We will not collect any personal data about you on its website, apart from information, which is submitted via web forms, or information volunteered via email. Any information provided in this manner, is not made available to any third parties, and is used by Pure Athlete solely for the purposes for which it is provided and will not be made available to third parties. On some occasions you may be able to order products or services, request information, subscribe to marketing or support materials, or register yourself The types of personal information you provide to us on these pages may include name, postal address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background and job interest data.
To personalise our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
How we protect visitor information:
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Our checkout system is encrypted and protected with secure-socket layering, and we offer alternative payment options for your convenience with established payment processors. Your personal information is also secured behind networks which only a limited number of Pure-Athlete personnel have access to such systems, they are required to keep all information confidential. All sensitive/credit card information is transferred using Secure-socket layering and encrypted to be only accessed for the purposes of the transaction.
Cookies
We use cookies to enhance the visitor’s experience of the site like many websites.Cookies are small text files that a website can use in order to recognise visitors who revisit a site so as to facilitate their ongoing access to and use of the site. It enables usage behaviour to be tracked and aggregate data to be compiled that would facilitate more targeted advertising and improved content. Typically, cookies involve the assigning of a unique number to the visitor. One simple way to prevent the use of cookies it to activate the facility which is available in most web browsers that enables the user to deny or accept cookies. However, visitors should realise that certain cookies may be necessary in order to provide the visitor with certain features such as the customised delivery of certain information.
Children’s Privacy
Pure Athlete is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests.
How Pure Athlete uses your information
Pure Athlete uses your personal information to provide you with information, products or services and to help us better understand your needs and interests. Specifically, we may use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers. We will disclose your information to your service providers and agents for these purposes. Occasionally we may also use your information to contact you for market research regarding Pure Athlete products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.
Who Pure Athlete shares your information with
Pure Athlete will not sell, rent or lease your personal information to others. Pure Athlete will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. We may share your information securely with a payment processor such as Paypal or Google checkout only for the purpose of handling your transaction. Pure Athlete will not share personal information with any other third parties without your permission, unless required by law.
Your privacy preference and opting out
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters etc.), use any of the following methods:
Select the e-mail “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication
Write to us at info@pure-athlete.com – be sure to provide your name, e-mail and postal address, and relevant information about your registrations.
Retention of Data
Pure Athlete shall ensure that data is not kept which is unnecessary or which is no longer used under this privacy policy. Pure Athlete shall review its data policy on regular occasions to ensure unnecessary data is deleted. Credit Card details shall not be kept once a transaction has been finalised unless you ask us to retain your credit card information for future purchases
Your Consent
By using our site, you consent to our privacy policy.
Contact details:
Pure Athlete can be contacted at the email address below for queries or any complaints relating to the Privacy Statement or our data protection policy: info@pure-athlete.com